Alberta · CAD
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Support

Contact Delta Casino Support

Questions about your account, verification, payments, games, a complaint or responsible gambling? Write to us and we reply by email. Email support: Daily, 8:00 AM – 2:00 AM Mountain Time (MT). For urgent help with gambling, call or text 211.

Send a message

All fields are required. Choose the right category so your message reaches the right team. Never include card numbers or passwords. We use your details only to answer — see the Privacy Policy.

Category

At least 20 characters. For a complaint about a game or payment, include the round ID or transaction reference from your account history.

Complaints & disputes in short

  1. Contact support with the category Complaints & Disputes — acknowledgement within 5 business days, decision within 90 calendar days.
  2. Escalate to a senior review at online-complaints@deltabingo.com — final answer within 14 business days.
  3. External review by the Alberta iGaming Corporation; regulatory concerns to the AGLC, 1-800-272-8876.
Full complaints procedure